Junior Sales Support Representative
Description
About the role:
As a Junior Sales Support Representative at ARRISE, you will manage daily integration tasks, track progress, and assist with the preparation of requirements for the integration team. You'll ensure smooth transitions between departments, oversee feature implementations, and help resolve client inquiries, providing key support to the Account Management team.
Our Values:
PERSISTENCE: We never give up and are determined to be the best at what we do.
RESPECT: We value and respect our clients, players, and our team members; promoting professionalism, integrity, and fairness without compromise.
OWNERSHIP: We take ownership of our work and consistently deliver in a reliable manner; always providing the highest level of quality.
Joining our PRO team means working at the forefront of an exciting and ever-growing global industry. Whatever your role or experience level, you’ll play an important part in delivering our success. And you can expect to learn, have fun, and make lifelong connections along the way.
What you'll do:
- Manage the integrations list on daily basis;
- Daily follow up on new and ongoing integrations;
- Preparation all needed requirement for the integration team;
- Ensure that the transition between business development and account management departments is seamless;
- Checking that the operator can implement all the special features required to go live (bonus, DGA, Auto pay out);
- Follow project management procedures to ensure timely completion of projects;
- Review project plans and resolve onsite problems;
- Develop and maintain good and effective working relationships between clients, BDM, AM, integrations and sales staff;
- Manage requests for info about clients and resolve all question by clients;
- Work with colleagues to achieve team objective and KPI targets;
- Help and support to the AM team;
- Ensure products in the agreement are live;
- Assisting with Brand splitting.
Requirements:
- High school diploma, 4th degree education, all majors;
- Organizational, analytical and problem-solving skills;
- Strong written and spoken English language skills;
- Ability to learn quickly, as well as a quick and clear understanding of business strategy in order to ensure decisions in accordance with the same;
- Work under pressure;
- Teamwork and motivational skills;
- In-depth understanding of customer service practices;
What we give you in return:
- We offer a highly competitive salary
- A detailed company training on highest standards
- A chance to work in friendly and supportive culture
- Tremendous growth opportunities in a large fast-moving international company
- Private Health Insurance
About us:
ARRISE sets the benchmark for service delivery and excellence in the iGaming industry. Playing a key role in the success of its clients, which include Pragmatic Play, a brand relied upon by the world’s biggest online casinos for its cutting-edge products, ARRISE helps to deliver exceptional gaming experiences to millions of players worldwide.
Our global team of over 6,000 talented and driven professionals are shaping the future of iGaming. Headquartered in Gibraltar, we have offices spanning Canada, India, the Isle of Man, Latvia, Malta, Romania, Serbia, Bulgaria, and the UAE, and more exciting destinations on the horizon.
At ARRISE, we take pride in creating growth opportunities at all levels, constantly investing in our people while welcoming new colleagues and forging strategic partnerships that open new opportunities for success.
To achieve this, we bet on ourselves. We know that success is a collective effort, and our team is driven by ambition, collaboration, and a shared commitment to grow and succeed—while embracing every step of the journey.
Be part of the future of iGaming with 6,000 ARRISERS! See a job that excites you? Apply now, and our friendly recruitment team will connect with you soon. Your journey starts here!
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